If the 333bat app shows a black screen or keeps crashing, there are usually two reasons – the app is outdated or your phone's cache is full.
Try this first: Force-close the app (including from the background), restart your phone, and try opening it again. This fixes the problem in most cases.
If that doesn't work: Go to Settings → Apps → 333bat → Storage and tap "Clear Cache", then relaunch the app.
If an update is needed: Download the latest APK file from the 333bat download page and install it. You do not need to uninstall the old version first – installing over it will update the app automatically. You may be prompted to allow "Unknown Sources" or "Install from this source" during installation – this is normal. If the problem persists, open the site from your mobile browser and contact support.
Deposits to 333bat via bKash, Nagad, or Rocket typically 1 to 5 minutes arrive in your account. During peak hours, it may take up to 15 minutes.
If it has been more than 15 minutes, check the following:
- Check your transaction history in the Bkash/Nagad app to confirm whether the payment went through.
- Verify that you sent the funds to the correct number listed on the 333bat payments page.
- Check that you entered the correct reference number or transaction ID at the time of payment.
If a payment fails: If money was deducted from your bKash or Nagad but didn't arrive in 333bat, don't worry – the amount is usually returned to the source account within 24 hours. For a faster resolution, email support@333bat.world with your transaction ID and the support team will respond within 2 hours.
If a match is cancelled or abandoned mid-game, the settlement of bets on 333bat depends on how much of the match was played.
If fully cancelled: If a match is cancelled before it starts or after only a very small portion has been played, all stakes are refunded. The bet will be marked as "Void" and the full stake will be returned to your balance.
If the match stops after a certain amount of play: In cricket, if at least 50% of the scheduled overs have been played, or in football, if the match is abandoned after the 75th minute, bets may be settled based on the score at that point. Specific rules for each sport are detailed in 333bat's Terms & Conditions.
For multi-bets or accumulators: If one leg of a bet is cancelled, that leg is settled at odds of 1.0 and the rest of the bet stands. Any refund is typically credited to your balance automatically within 24 hours.
Odds are numbers that indicate your chances of winning and how much you will receive if you win. Two formats are most common on 333bat.
Decimal Format (e.g. 1.85): Multiply your stake by the odds to get your total return. For example, if you place a ৳1,000 bet at odds of 1.85, a win returns ৳1,000 × 1.85 = ৳1,850. This includes your original ৳1,000 stake back plus ৳850 in profit.
Fractional Format (e.g. 2/1): The first number is profit, the second is the stake. A 2/1 odds on a ৳1,000 bet means ৳2,000 profit and a total return of ৳3,000.
You can choose your preferred format from account settings on 333bat. For beginners, decimal format is the easiest to understand — just multiply your stake by the odds to get your total return.
Keep in mind: Higher odds mean a lower chance of winning but a bigger payout if you do. Lower odds mean a safer bet with a smaller return.
Withdrawing from 333bat is straightforward. After logging in, go to the Profile or Wallet section and click the "Withdrawal" or "Withdraw Funds" option.
Steps:
- Choose your payment method — Bkash, Nagad, or Rocket.
- Use the mobile number registered in your own name (it must be the same number used for the deposit).
- Enter the withdrawal amount and confirm with your OTP.
Processing Time: Standard Withdrawal Request 15 minutes to 2 hours to process. Requests made between 11 PM and 5 AM may be handled in the next morning's batch. Completing KYC helps speed up your withdrawals.
333bat does not charge any processing fee on regular withdrawals. However, Bkash or Nagad may apply their own transaction charges — these are set by the payment provider and are outside 333bat's control.
Withdrawal Limit:
- Minimum Withdrawal: ৳500
- Maximum single withdrawal: ৳50,000
- Daily maximum: ৳1,00,000 (For KYC-verified accounts)
To withdraw bonus winnings, you must first meet the wagering requirements. Check the bonus terms on the Promotions page before requesting a withdrawal. Large withdrawal amounts may require additional identity verification.
333bat offers support through three main channels, all available in Bangla.
Live Chat (fastest): Click the chat button in the bottom-right corner of the 333bat website or app to connect with a representative right away. During normal hours, you'll get a response within 1–3 minutes. Live chat is active 24 hours a day, every day.
Email (for detailed issues): support@333bat.worldto send an email. Email is best for payment issues, account verification, or sending documents. Replies typically arrive within 2–6 hours, though during busy periods it may take up to 24 hours.
Have the following ready when contacting support: Your account username or mobile number, a brief description of the issue, and your transaction ID or a screenshot if applicable. This helps resolve your issue faster.